Small Business IT Services

COMMUNICATION

Your requirements will be fully documented as will expected timescales and costs.

PLANNING

For work scheduled to take more than one week of effort, a project plan will be produced for you showing key milestones and stages. All work will involve a test phase as part of the planning.

IMPLEMENTATION

The implementation of any work will always be done on a test system and in accordance with timescales and processes that suit the client.

DEPTH TESTING

Once the processes have been implemented on a test system, full and rigorous testing is carried out for a period of time agreed with the client. Only when all tests are passed will the work be rolled out to the live environment.

DELIVERY

Any new system developed and installed will be delivered with user training and documentation included.

Some Words From Our Clients

After providing us with some really helpful SharePoint Administration training we asked Stephen Lovell of ITSystemsExperts to help us create several SharePoint workflows. These were needed to keep track of our business process and the state of documents, including invoices. Stephen successfully created the workflows for us and we have been using the processes for over a year without problems. Stephen is extremely knowledgeable and gets to grips with any problem areas immediately. Nothing is too much trouble and no question too obtuse. He also gives realistic timetables. We would always recommend Stephen Lovell for Development/Consultancy work as well as any user/technical training requirements.
Sarah Byrne, Managing Director, ATDI
Sandom Robinson Solicitors has engaged Stephen Lovell of ITSystemsExperts as its IT Consultant for several years. In this period, Stephen has proven to always be reliable, efficient and trustworthy. The services he provides for us include hardware and software installation and maintenance on both Windows computers and Apple tablets and phones, network configuration including data security and he also carries out bespoke development on the Microsoft software we use. This includes writing custom code to ensure Office documents are handled efficiently. Stephen has a wealth of experience in IT systems support and his skills and knowledge mean he always has the answer to any issues that arise. He is very quick to respond to our staff should there be a problem and is able to explain technical issues in a clear and understandable way. Stephen is always able to respond very quickly to emergency call outs and by accessing our network remotely we save time and costs. Sandom Robinson Solicitors has no hesitation in recommending ITSystemsExperts for any IT systems support and development work.
Nick Robinson, Partner, Sandom Robinson Solicitors
We have worked with ITSystemsExperts on a number of development projects from SharePoint to Excel spreadsheets. They are extremely knowledgeable and get to grips with the problem areas immediately. Nothing is too much trouble and no question too obtuse. They will also give realistic timetables. We would always recommend ITSystemsExperts for Development/Consultancy work.

aQmen Consultancy LLP has engaged Stephen Lovell (ItSystemsExperts) as its IT Consultant for many years. We have found Steve to be completely trustworthy, reliable and honest. He has dealt effectively with any IT related issues we have thrown at him, from designing and installing our corporate network to providing the board of directors with technical advice enabling us to focus on, and develop, our business.

Steve has created bespoke applications and written the custom code necessary for these. Our latest developments include the use of cloud-based technologies and direct data input via tablets. Stephen has played a key role in specifying, pre-view, development and testing of the systems to ensure they work and fulfil the requirements of us and our clients.

aQmen Consultancy LLP has no hesitation in recommending ITSystemsExperts for any IT related work.

Peter Williams, Director, aQmen Consultancy LLP

ItSystemsExperts has worked with AsdruMark Ltd for 10 years providing us with IT advice, support and systems development.

Steve Lovell and his team are always responsive to our needs and in the time we have used them have set up our IT systems in three different locations. This has involved advice and recommendations, liaison with external companies and then actually implementing the plan. Our business uses Windows and Mac hardware and software and they have always been able to help us and find solutions to any problems or issues that arise.

Their support services are excellent and they are able to do a lot of support and development work remotely and without affecting our normal business routines.

AsdruMark Ltd has no hesitation in recommending ITSystemsExperts.

Mark Clarkson, Director, Asdrumark Ltd

ITSystemsExperts and Clean Air Technologies have had an excellent business partnership over 12 years.

Steve has always been completely trustworthy and very reliable as well as really knowing his stuff technically. There seems to be nothing that Steve and his team haven’t been able to sort out for us.

Our business is presently developing the use of web-based management information systems with our engineers using mobile devices to submit data directly to our main office. Steve has been instrumental in getting this working.

I have full confidence in recommending ITSystemsExperts.

We have worked with Stephen Lovell on a number of projects involving SharePoint, Excel and VBA coding in Word and Outlook. He is able to quickly appreciate our business requirements and tailor his training and advice around it. His knowledge and experience with the products we use to support our business is extensive and we therefore feel confident in seeking his assistance. We would have no hesitation in recommending Stephen for training and development work.

Peter Blackwell, Head of IS, asb law LLP

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